Kijiji Help Desk
Find help and information about Kijiji
Back to Kijiji
Help Desk
Fr
Back to Kijiji
Service disruption alert:
This is a test alert 2
✕
Service disruption alert:
This is a test alert 2
✕
We're here to help!
search
Basics
Technical Issues
Volume Sellers
Policies
Safety
Contact Us
Technical Issues
Account
I Forgot My Password
Trouble With Captcha
Unsubscribe From Emails
Changing Push Notifications
Ads
Why Can't I Post?
Why can't I find my listing?
I Posted My Ad Incorrectly
How do I fix the location for my listing?
Why Was My Ad Removed?
Why Can't I Use HTML Tags in My Ads?
Replies
Why am I not Receiving Replies?
Why Can't I Send Replies?
Errors
Payment Errors
Unable to Access Ad from Email Links
Unable to Add Attachment
Ad Content Goes Against our Policies
Dropped Chats / Issues Contacting Support
Image Errors
Troubleshooting Issues Using the App
Features Issues
Bump Up Not Working?
I Can't See My Ad in the Top Ads Section
I Can't See My Ad in the Homepage Gallery
My Ad was Deleted - Will My Fees be Refunded?
Browser Issues
Supported Browsers
Browser Updates
Clearing Kijiji Cookies
Is Kijiji Down Right Now?
Using Kijiji with Google Chrome
- Select Category -
Account
Ads
Replies
Errors
Features Issues
Browser Issues
I Forgot My Password
Trouble With Captcha
Unsubscribe From Emails
Changing Push Notifications
Why Can't I Post?
Why can't I find my listing?
I Posted My Ad Incorrectly
How do I fix the location for my listing?
Why Was My Ad Removed?
Why Can't I Use HTML Tags in My Ads?
Why am I not Receiving Replies?
Why Can't I Send Replies?
Payment Errors
Unable to Access Ad from Email Links
Unable to Add Attachment
Ad Content Goes Against our Policies
Dropped Chats / Issues Contacting Support
Image Errors
Troubleshooting Issues Using the App
Bump Up Not Working?
I Can't See My Ad in the Top Ads Section
I Can't See My Ad in the Homepage Gallery
My Ad was Deleted - Will My Fees be Refunded?
Supported Browsers
Browser Updates
Clearing Kijiji Cookies
Is Kijiji Down Right Now?
Using Kijiji with Google Chrome
My Ad was Deleted - Will My Fees be Refunded?
If your ad was deleted for violating Kijiji
policies
, or if you have deleted it yourself, then any paid fees will not be refunded.
In accordance with the
terms and conditions
of the site, all fees paid for features are non-refundable.
Was this information helpful?
Yes
No